Posted by Gene Arant on Wednesday, August 5, 2015 at 12:59 PMBy Gene Arant / August 5, 2015Comment
Our culture is important to us. Susan and I feel that sharing our love and support with our team will set the tone for how they interact with our customers. That love and respect will be felt in every area of our business. By creating an environment where people know they are appreciated and respected, our hope is that the team feeling permeates through to our customer relationship. Essentially, that is what it is all about…relationships: relationships with our clients, relationships with our team.
We’ve been in this business twenty plus years. It is more than just business for us – it is changing lives through real estate. Everyone needs a place to live, a place to create happiness, a place to make memories – it is our job to find that place for families and we take pride in doing so. It is a privilege to serve our...
Posted by Susan Arant on Wednesday, April 8, 2015 at 2:12 PMBy Susan Arant / April 8, 2015Comment
We had a family who was moving from Austin, Texas to New Jersey. We knew our client was an avid hunter and being a Texan, he had plenty of guns. Common sense will tell you that gun laws vary by state, so we spoke to a previous client, an Army Ranger that was at West Point. He confirmed that some of the guns were prohibited in New Jersey. In fact, should our client’s gun safe crossed NJ state lines, he would be in violation of the law, subject to jail time. (Remember Plaxico Burress, the one time Super Bowl hero who accidentally shot himself in the leg with an unlicensed gun? Well he went to prison for that and missed two seasons in the NFL.)
Needless to say, we wanted to save our client from possible “gun-trafficking” charges so we introduced him to our favorite Army Ranger. Because he too had recently moved from Texas up North, he had gone through the process of selling his inventory of firearms. By putting the two of them together, we were able to...
Posted by Susan Arant on Wednesday, April 8, 2015 at 2:03 PMBy Susan Arant / April 8, 2015Comment
There are many realtors in Austin, and in Steiner Ranch for that matter. We are not trying to compete with them. Instead, we focus our time and energy on providing our clients with service beyond compare. Our goal is to put our clients’ needs first and add as much value as we can to their home selling/purchasing experience. We don’t have a formula for this and truth be told, it is unique to every client we help.
This philosophy is more than just a business strategy, it is the way we prioritize our day, taking care of our clients’ needs first and being knowledgeable about the rest of the business. Knowing the real estate industry, we have protocols in place so that the “routine processes” run smoothly no matter what unique situation we find ourselves in.
What does a normal day look like for us? Often, our days are anything but normal. We work with an average of 124 families a year, each with different personalities, extraordinary...
Posted by Susan Arant on Thursday, October 2, 2014 at 5:53 PMBy Susan Arant / October 2, 2014Comment
Why lead generate? Why, as a team, would we commit to making one hundred and sixty contacts a day?
Because we believe that we have the systems and models in place to help people get their homes sold for the most amount of money, in the least amount of time and for the least amount of hassle. What?!?
That may sound like a script read by a lot of realtors in the field, however, we believe it to be true. We are all seeing the proof of the current market shift. “For Sale” signs are remaining in neighbors’ yards longer than they were twelve months ago.
The purpose of our daily goal is for our team to help another 100 families before the end of the year, or a family a day. In...